Customer Care Representative @ Power Placement

Job Description

Company Description IndiaMART InterMESH Limited is India's largest online B2B marketplace, connecting buyers with suppliers. The company offers a platform and tools to over 12.5 Crore buyers to search from over 7.2 Crore products and get connected with over 65 Lakh reliable and competitive suppliers. IndiaMART's mission is "to make doing business, easy". The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals. Role Description This is a full-time on-site role for a Customer Service Officer located in Noida. The Customer Service Officer will be responsible for handling queries and complaints from customers, resolving issues and ensuring customer satisfaction, providing customer support and creating positive customer experiences by building customer relationships. Qualifications Excellent Interpersonal Skills Experience in Customer Satisfaction Experience in Customer Support and Customer Service Ability to. create positive Customer Experiences Ability to resolve issues and ensure Customer Satisfaction Strong communication skills, both verbal and written Ability to work under pressure and multi-task Bachelor's degree in Business Administration or related field Experience in the e-commerce industry is a plus

Employement Category:

Employement Type: Full time
Industry: Internet / E-Commerce
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Representative

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Keyskills:   Strong communication skills Excellent Interpersonal Skills Experience in Customer Satisfaction Experience in Customer Support Customer Service Ability to create positive Customer Experiences Ability to resolve issues ensure Customer Satisfaction both verbal written Ability to work under pressure multitask Bachelors degree in Business Administration related field Experience in the ecommerce industry is a plus