Ecommerce Executive @ DV Hr Solutions

Job Description

We are looking for somebody to manage and grow our e-commerce brands on different online marketplaces. The responsibilities are varied and ideal candidates will have good intuition about all the different factors necessary for success in e-commerce.

The core responsibilities of this position include:

Order management

Order processing, order fulfilment, order cancellation, order return, delivery tracking.

Customer Support

Interact and build relationship with customers to ensure satisfaction standards by attending queries, special orders, online sales invoices, product issue, returns, and complaints in a timely manner.

Inventory management

Create shipments, removals, forecast sales, and prepare orders for production.

Content creation for Social Media

Social media pages of the brand needs constant optimization and new content. Candidate who can create content using designing tools will be given preference.

Listing and Cataloging

Create, manage content/collateral/product pages/ product presentations for various categories on the website and other market places

Manage products on leading marketplace channels

Raise disputes, cases related to product listing

Ensure a complete catalogue hygiene by personally checking on the front end of all listings. Ensure the catalogue has all brand assets are updated.

Sales Analysis

Analyzes sales and trends, and identify the bestselling items, and ensure that timely forecasting of inventory is in place to eliminate stock outs.

Give the design and product development team routine feedback on trends and bestselling items for new product development

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Keyskills:   manager ecommerce executive