Associate Operations Manager_ Training (Medical Coding)
- R1 RCM
- 10 - 13 years
- Hyderabad
- 13 days ago
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Job Description
Criteria or Skills:
- Minimum 6+ years in medical coding, currently in a team handling (assistant/associate/deputy manager role) role
- Possess a mandatory coding certification (CPC/CIC/COC/CCS/AHIMA certified)
- Advanced expertise in coding denials/Denial management
- Prior team handling (preferably training team) experience is must
- Excellent communication and client handling skills
- Working knowledge in office products especially advanced excel.
Job Description:
- Manage effective training delivery as per the operational requirements
- Work in new project transitions along with operations to design the onboarding and training workflows as required.
- Publishing Quality trends analysis & ensuring the delivery of timely webinars based on the mitigation plans designed to improve quality for Inpatient/outpatient work groups
- Possess Multi-dimensional/ Multi- specialty coding awareness to ensure effective dealing with varied customer requirements
- Work closely with operations and quality teams to build uniform coding workflows across specialties
- Drive process improvement initiatives by self and through team to implement quality and cost-effective training strategies to the business
- Work with onshore training counterparts to ensure the proper training practices are being followed across the board and drive the uniformity between onshore and global teams
- Handle client escalations in related to knowledge gaps and design remedial education plans to derive effective outcomes
- Strategize for effective training team building to handle all the aspects of coding business across specialties.
- Create a strong knowledge bench and provide the ease of use for operations during their project alignments
Participating in client call, meetings & KT sessions
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time
Contact Details:
Company: R1 RCMLocation(s): Hyderabad
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Keyskills: Training Revenue Cycle Management US Healthcare Coding Denials Medical Coding Process Training CPC Denials
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₹ 9-14 Lacs P.A
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