Travel Desk Executive
- Muthoot FinCorp (MFL)
- 0 - 3 years
- Thiruvananthapuram
- 7 months ago
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Job Description
Areas of Responsibility
Description
Travel Desk Management
(Hotel & Transport)
- Manage organizations travel desk & provide seamless support to employees.
- Provide hotel booking services for the overall MPG group. Book & confirm hotel reservations for employees in compliance with the companys Travel Policy.
- Manage Flight/Train/CAB services for eligible staff at PAN-India.
- Manage cancellation & refunds for Hotel & Flight bookings.
- Monitor travel expenses & identify areas for cost savings
- Negotiate rates with hotels & transporters to ensure optimal cost savings.
- Compare rates & secure bookings at the lowest possible cost while ensuring quality.
- Ensure secure travel options with Flexible cancellation/Free periods to avoid additional charges.
- Respond promptly to travel-related queries, ensuring quality service to employees.
- Handle exceptions or special requests while maintaining compliance & cost efficiency.
- Ensure timely & accurate ticket confirmations to facilitate smooth travel experiences.
- Share travel itineraries and ticket information to employees promptly
- Arrange accommodation & transportation for annual functions/events.
- Develop and update the organizations travel polices based on best practices and industry standards.
- Stay updated on travel advisories, geopolitical risks thus ensuring the safety of employees during travel.
Vendor Empanelment &
Management
- Negotiate with hotels and transporters for onboarding service vendors. Identify, evaluate, and empanel new service vendors through a comprehensive selection process.
- Conduct due diligence, including background checks and reference verifications, to ensure vendor reliability.
- Negotiate contracts and agreements with vendors to secure favorable terms.
- Manage vendor contracts in coordination with the Legal team, including renewals, amendments, and terminations.
- Monitor vendor performance, ensuring quality, timeliness, and cost efficiency.
- Analyze market trends to identify opportunities for cost savings and efficiency improvements.
- Conduct data analysis to recognize trends and recommend actionable improvements in vendor performance and service delivery.
- Ensure vendor operations comply with legal, ethical, and organizational standards.
- Analyze travel pattern & recommend strategies for optimizing travel spends, such as bulk deals or preferred vendor partnership.
Vendor Invoice Verification, Clearance &
Travel Reports
- Prepare and verify the monthly report of all invoices for MPG groups, segregating them as per cost center for submission & payment processing.
- Verify vendor bills/invoices for hotels and transportation services against special agreed rates, purchase orders, and contracts.
- Identify discrepancies, errors, or irregularities in invoices and resolve them promptly in coordination with vendors and the Finance team.
- Collaborate with the Finance team to process payments efficiently and maintain accurate records.
- Prepare periodic reports on travel expenses, compliance and cost saving for review & audit.
- Analyze & Forecast travel budget and identify trends or issues requiring attention
Hospitality
- Manage cafeteria Service & hygiene
- Coordinate with the service vendor timely delivery for services.
- Supervise & manage the housekeeping staff at the Head Office.
- Evaluate & manage the overall performance of reception desk & services.
- Address all maintenance & additional requirements for the Gym to ensure a premium experience for staff.
Job Classification
Industry: NBFC (Micro Finance)Functional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Travel Desk CoordinationEmployement Type: Full timeContact Details:
Company: Muthoot FinCorp (MFL)Location(s): Thiruvananthapuram+ View Contact
Keyskills: Domestic Ticketing Reservation Travel Desk IATA Ticket Booking Air Ticketing Hotel Booking
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