Telecom-Customer Support Executive- Non Voice
- Teleperformance
- 1 - 5 years
- Ambattur
- 19 days ago
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Job Description
Who We Are:
Teleperformance is a French MNC with operations in 100+ countries, overall 4 Lakh and more employees works with us across the Globe.
Job Title: Customer Support Executive
Job Summary / Overview:
- We are recruiting candidates with experience in E-Mail and Chat/ Voice.
- Customer Support Executive will be responsible for handling customer inquiries and concerns via email and Chat with a keen focus on effective communication.
- Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.
Technical Competence:
- Proficiency in Email and chat with Computer Literacy.
- Typing speed of at least 25 words per minute (wpm) with high accuracy.
Preferred candidate profile:
- Handle queries and problems of the customers.
- Location - Chennai- Ambattur
- Work Mode - From Office
- Good Email and Chat Etiquette.
- Only Graduates.
- Experienced candidates must have minimum 1 Year of experience in Non Voice process with valid documents i.e., offer letter, relieving/experience letter and last three months' salary slip.
- Handling Email and Live Chat would be added advantage
- 6 days work, Rotational Shift
- Day- Rotational Shift -Duration of 9 hours including 1 hour break..
Interview Location:
Ambit IT Park (Ambattur), Teleperformance- Ground Floor,4th and 5th Floor, Sai Nagar.
Interview time: 10.30 Am - 2.30 Pm. Aadhar number required to gain access inside the building.
For Assistance- Please call/ Whatsapp -HR Keerthana 6382707***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)Location(s): Ambattur
Keyskills: Customer Support Non Voice Process BPO Customer Service Voice Process Bpo Non Voice
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Teleperformance
Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.
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