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Subject Matter Expert- Quality @ Cognizant

Home > Business Process Quality

 Subject Matter Expert- Quality

Job Description

Location - Hyderabad

Shift - Night Shift

Work Mode - Work From Office


Role & responsibilities


  • Reviewing and approving quality procedures and protocols.
  • Conducting audits and inspections to ensure compliance with quality standards.
  • Developing and delivering training programs on quality topics.
  • Analyzing quality data and identifying trends.
  • Recommending solutions to improve quality processes and systems.
  • Collaborating with cross-functional teams to address quality issues.

Preferred candidate profile


  • Offer guidance and advice on quality-related issues, including quality standards, regulations, and best practices.
  • Use data analysis to track quality performance, identify trends, and uncover areas for improvement.
  • Lead and participate in initiatives to enhance quality processes and systems.
  • Provide training and guidance to other team members on quality procedures, tools, and techniques.
  • Work with other departments (e.g., engineering, manufacturing, sales) to ensure quality is integrated throughout the organization.
  • Maintain knowledge of current quality standards, industry best practices, and relevant regulations.
  • Ensure quality documentation is accurate, up-to-date, and readily accessible.
  • Clearly communicate quality-related information to both technical and non-technical audiences.
  • Identify and resolve quality issues, analyze data, and develop effective solutions.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Auditor / Inspector
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Quality Audit Revenue Cycle Management 7Qc Quality Assurance Denials

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₹ -5 Lacs P.A

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...