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Workforce Management Analyst @ Infinite

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 Workforce Management Analyst

Job Description

    We are currently hiring for the role of Workforce Management Analyst (WFM) at our office located in Kisan Nagar, Wagle Estate Thane West.

    Position: Workforce Management Analyst (WFM)
    Experience: 1+ years (BPO experience preferred)
    Location: Thane West Candidates from nearby areas preferred
    Shift: Rotational shifts (5-day working, day shifts)

    Key Responsibilities:

            Forecasting, scheduling, and staffing

            Real-Time Monitoring and performance reporting

            Data analysis and process improvement

            Using WFM tools and advanced Excel for reports

     Must-Have Skills:
    WFM software proficiency, strong Excel skills, multitasking ability and excellent communication.

     Contact: Call OR WhatsApp  hidden_mobile

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Others
Functional Area: Not Specified
Role/Responsibilies: Workforce Management Analyst

Contact Details:

Company: Mihir Infinite
Location(s): Mumbai

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Keyskills:   forecasting rostering scheduling software tools monitoring proficiency

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₹ 1 to 3 Yr

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Infinite

Mihir Infinite Services Private Limited