Payment Risk Analyst @ Artech Infosystems

Job Description

I hope you're doing well!

Were hiring for a Payment Risk Analyst role! This position is ideal for someone with a passion for AML/KYC experience and strong communication skills helping resolve issues, and providing proactive support.

JD:

• Review escalated customer accounts for payments fraud risk in a timely and accurate manner (chargebacks, ACH returns, wire disputes, etc).
• Identify and derive insights from fraud trends and patterns observed in the queues, and communicate these findings to Payments Risk management
• Provide feedback regarding rule performance and risk logic to corresponding Payments Risk investigations teams
• Proactively surface inefficiencies in operational workflows and recommend improvements or solutions to same
• Assist in the creation of review processes and documentation
• Set a high bar for Payment Risk Analysts within the organization by setting an example through performance and work ethic.

Key Highlights:

• Onsite Hyderabad
• Rotational shifts and rotational week offs
• Minimum 2 years of experience in customer support, preferably in tech, crypto, or financial services.
• Strong written and verbal communication skills.
• Experience with Charge backs, ATO, ACH,Fraud investigation.
• relevant experience in risk analysis, investigations or risk operations
• Flexible to work shifts and weekends.

If you're someone who thrives in a fast-paced environment and enjoys helping others, wed love to hear from you!

If you are not considering new opportunities, please provide me with your availability and I will update your profile so we don't contact you until that date.

 

Thanks&Regards,

Malathi B

Technical recruiter 

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Keyskills:   management risk ato chargeback risk analysis investigation ach