Senior E-commerce Executive @ Zecruiters Jobconnect

Job Description

As an E-Commerce Executive you will be responsible for the day-to-day management and optimization of our e-commerce platform. You will work closely with various teams to improve the online shopping experience, drive sales, and ensure customer satisfaction. Responsibilities: EBay Account Manage: Have 1yr of experience in account handling especially for the platform eBay. E-Commerce Platform Management: Oversee the operation of the e-commerce website, ensuring product listings are up-to-date, images and descriptions are accurate, and the website is user-friendly. Online Sales Strategy: Develop and execute strategies to drive online sales growth, including promotional campaigns, product launches, and pricing strategies. Product listing: This is the process of adding and presenting products or items for sale on an e-commerce platform, website, or marketplace. It's a fundamental aspect of running an online retail business and involves creating detailed listings that provide potential. customers with essential information about the products available for purchase. Customer Experience: Focus on enhancing the overall shopping experience by addressing customer inquiries, resolving issues, and ensuring smooth order processing. Data Analysis: Analyze e-commerce performance metrics, including sales data, conversion rates, and customer behavior, to identify opportunities for improvement. Payment and Security: Ensure secure payment processing and customer data protection in compliance with relevant regulations. Reporting: Generate and provide regular reports on e-commerce performance to stakeholders. Competitor Analysis: Stay informed about industry trends and competitive e-commerce strategies. Qualifications: Proven experience in e-commerce operations, preferably in a similar role. Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and content management systems. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Excel or similar data analysis software. Attention to detail and a focus on customer satisfaction

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Internet Marketing
Functional Area: Not Applicable
Role/Responsibilies: Senior E-commerce Executive

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Keyskills:   Customer Experience Data Analysis Reporting Competitor Analysis EBay Account Manage ECommerce Platform Management Online Sales Strategy Product listing Payment Security Familiarity with ecommerce platforms Strong analytical problemsolving skills Excellent communication interpersonal skills Proficiency in Microsoft Excel similar data analysis software Attention to detail