HRBP Team Lead
- IntouchCX
- 3 - 5 years
- Hyderabad
- 8 months ago
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Job Description
- Be responsible for HR investigations with an unbiased, authentic, and confidential approach.
- Be responsible for new hire inductions/orientations, gathering post-induction feedback, exit feedback, helping in retention management, etc.
- Actively engage the associates through structured interactions.
- Own the Intouch Connected initiatives, including but not limited to Town Halls, Skip level meetings, Leadership Connects, Focus Group Discussions, etc.
- Facilitate proactive engagement conversations between employees and their managers, supervisors, etc.
- Be able to bring experience to the fore in resolving peoples issues amicably while ensuring adherence to policies
- Be the voice of employees in reflecting issues back to management and ensure the timely resolution of issues.
- Assist in the implementation of HR initiatives at the campus for all employees.
- Provide inputs for improving the effectiveness of processes and policies.
- Build a high-energy workforce, confidence, and trust among employees.
- Partake in employee performance/behavior-related discussions and recommend suitable/necessary actions to Managers as per policy.
- Ensure the calendar of events for the week/month/quarter is prepared/published to all stakeholders and is adhered to.
- Work with multiple stakeholders across the board to ensure calendar adherence.
- Prepare weekly reports, including but not limited to data presentations in PowerPoint or Excel
- Bring insights to team meetings and help in the enhancement of employee engagement and the HRBP function s role.
- Bachelor s degree in Human Resources, Business Administration, Psychology, or a related field (required).
- Master s degree in HR or an MBA with an HR specialization (preferred).
- 3+ years experience in the role of HRBP or equivalent.
- Strong understanding of HR policies, labor laws, and compliance.
- Be able to work as a team player and establish a cohesive support for the HRBP function at large.
- High level of empathy, responsiveness, and relationship orientation.
- Good email etiquette, mid-level expertise on the usage of MS-Office (including Word, Excel, and PowerPoint).
- Must possess maturity and the ability to handle multiple stakeholders and provide strategic HR support to business teams.
- Good communication (written and oral) and presentation skills.
- Strong interpersonal relations skills.
- Strong analytical mindset and ability to use data for decision-making.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: HR GeneralistEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: Excel Retention management Analytical Employee engagement hrbp Strategic HR HR policies HR MS Office Powerpoint
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IntouchCX
About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...
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