CRM,Presales, ( JD attached- 12-20Yrs)
- Cognizant
- 12 - 20 years
- Hyderabad
- 8 months ago
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Job Description
Key Responsibilities:
- Pre-Sales Engagement:
- Lead technical discovery workshops and requirements gathering sessions with prospective clients.
- Analyze client's business processes and identify areas for improvement through Dynamics 365 solutions.
- Design and architect comprehensive solutions that address client's unique challenges and objectives.
- Develop and deliver compelling presentations and demonstrations of proposed solutions.
- Collaborate with sales teams to create winning proposals and respond to RFPs.
- Estimate project scope, timelines, and resources required for successful implementation.
- Act as a trusted advisor to clients, providing guidance on best practices and industry trends.
- Prior Understanding of Delivery and Support:
- Lead or actively participated in the technical implementation of Dynamics 365 solutions.
- Overseen solution architecture and design to ensure alignment with client requirements.
- Provided technical guidance and mentorship to the development team.
- Manage project timelines, risks, and issues to ensure successful delivery.
- Coordinated with project managers and other stakeholders to ensure smooth project execution.
- Lead or support Dynamics 365 upgrades and system enhancements.
- Manage and provide technical guidance to the support team to resolve client issues and ensure system stability.
Qualifications and Skills:
- Technical Expertise:
- Deep understanding of the Dynamics 365 platform, including various modules (Sales, Customer Service, Field Service, Finance, Supply Chain, etc.).
- Strong knowledge of Microsoft Azure, Power Platform (Power Apps, Power Automate, Power BI), and other relevant technologies.
- Experience with solution architecture, design patterns, and integration best practices.
- Proven ability to translate business requirements into technical solutions.
- Hands-on experience with Dynamics 365 development, configuration, and customization.
- Pre-Sales & Delivery Skills:
- Excellent communication and presentation skills, both written and verbal.
- Ability to build strong relationships with clients and gain their trust.
- Consultative approach to understanding client needs and offering solutions.
- Strong problem-solving and analytical skills.
- Ability to work under pressure and meet deadlines.
- Project management experience and ability to lead technical teams.
- Proven track record of successful Dynamics 365 project delivery.
- Other:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Relevant Microsoft certifications are a plus.
- Experience in a consulting or pre-sales role is preferred.
- Passion for technology and a drive to continuously learn and grow.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Hyderabad+ View Contact
Keyskills: Presales CRM Delivery Management
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