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Technical Support Engineer @ CMS It Services

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 Technical Support Engineer

Job Description

Data Loss Prevention (DLP)

  • Fine-tuning DLP policies and reviewing related reports.
  • Understanding of how to reduce false positives while protecting sensitive data.
  • Awareness of best practices in DLP implementation (e.g., protecting PII, financial data).

2. Antivirus Management

  • Installing and configuring antivirus solutions across systems.
  • Monitoring, troubleshooting, and generating reports for antivirus activity.
  • Responding to malware detections or compliance alerts.

3. Vulnerability Management

  • Identifying, tracking, and helping mitigate security vulnerabilities in systems.
  • Possibly working with patching teams or tools like Nessus, Qualys, etc.

4. Documentation Skills

  • Using MS Office tools (Word, Excel, PowerPoint) for:
    • Creating reports
    • Maintaining policy documents
    • Writing standard operating procedures (SOPs)

5. Information Security Knowledge

  • General understanding of InfoSec principles, terminologies (like CIA triad, firewall, IDS/IPS, encryption).
  • Awareness of regulatory standards (maybe ISO 27001, GDPR, etc.).

6. Awareness of Security Tools

  • Knowledge (even at a basic level) of tools used for:
    • Threat detection
    • Endpoint protection
    • Vulnerability scanning
    • SIEM

7. Basic Networking

  • Understanding of TCP/IP, DNS, DHCP, and IP addressing.
  • Possibly basic troubleshooting or firewall rules awareness.

8. Domain Joining

  • Adding systems to Active Directory domains.
  • Ensuring systems comply with domain policies.

9. O365 Profiling

  • Configuring and supporting Microsoft Office 365 profiles.
  • Setting up Outlook, OneDrive, Teams, etc.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: CMS It Services
Location(s): Noida, Gurugram

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Keyskills:   Data Loss Prevention O365 Admin Antivirus Security Dlp Antivirus Endpoint Security Firewall

 Fraud Alert to job seekers!

₹ 1-4.25 Lacs P.A

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CMS It Services

CMS IT SERVICES PRIVATE LIMITED Company Profile: CMS IT Services (a Blackstone Portfolio Company) provides high quality, end-to-end IT infrastructure solutions to cost-effectively manage IT operations efficiently. With extensive experience in managing complex IT implementation projects and integ...