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Desktop Support Engineer @ CMS It Services

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 Desktop Support Engineer

Job Description

  • First Level support for all Desktop calls OS windows 7, Windows 10 installation and configuration Outlook configuration and PST backup Internet browser issue troubleshooting Installation of Antivirus, patches, Acrobat, WinRAR, License software etc
  • Printer installation, configuration, and troubleshooting Data back up and transfer in system
  • Hardware knowledge of laptop and desktop Digital signature configuration Basic troubleshooting of network connection
Required Experience:
2 yrs

Required Skills:
  • Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA
  • Education:
  • BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: CMS It Services
Location(s): Noida, Gurugram

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Keyskills:   Computer science Adobe Acrobat Basic Windows OS Networking Electronics Antivirus Forensic Hardware Troubleshooting

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CMS It Services

CMS IT SERVICES PRIVATE LIMITED Company Profile: CMS IT Services (a Blackstone Portfolio Company) provides high quality, end-to-end IT infrastructure solutions to cost-effectively manage IT operations efficiently. With extensive experience in managing complex IT implementation projects and integ...