More than 4 years experience in Discovery / ITOM domain on ServiceNow platform.
Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS
Good understanding & hands on and AWS & Azure cloud
Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment
Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator
Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc
Worked in a Datacenter environment as L3 / L4 support
Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory
Working knowledge of configuration management, CMDB, methods and processes
Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner.
Provide excellent customer service, leadership, communication, problem solving and decision-making skills.
Nice to have
Basic knowledge and awareness of various other modules like ITBM and security
More than 4 years experience in Discovery / ITOM domain on ServiceNow platform.
Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS
Good understanding & hands on and AWS & Azure cloud
Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment
Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator
Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc
Worked in a Datacenter environment as L3 / L4 support
Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory
Working knowledge of configuration management, CMDB, methods and processes
Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner.
Provide excellent customer service, leadership, communication, problem solving and decision-making skills.
Nice to have
Basic knowledge and awareness of various other modules like ITBM and security
Learn more about us
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here