Process Delivery Specialist-talent Development Optimization Processes
- IBM
- 1 - 6 years
- Bengaluru
- 24 days ago
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Job Description
As HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees.Your primary responsibilities include:
You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum
Provide employee service and act as a point of contact for employees with learning queries
Support queries related to employee password reset
Handle dispatching of work queue effectively
To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries
Provide active contribution to any ongoing projects
Bachelor's Degree Preferred education
Master's Degree Required technical and professional expertise
Graduate/Postgraduate (MBA HR is preferred) with a minimum of 0-1 year of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred
Proven experience in Microsoft Excel, PowerPoint, MS Word and G-Suite
Excellent verbal and written English language skills
Prior experience in Training or presentation will be a plus
Experience working in a fast-paced, client-facing environment
Validated organizational skills and the ability to prioritize and time management are essential for this role
Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role
Ability to develop effective relationships with internal and external stakeholders of the organization
?Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred
Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions
Prior experience in Data processing or Data management skill will be preferred
Working knowledge of Workday will be an added advantage
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time
Contact Details:
Company: IBMLocation(s): Bengaluru
Keyskills: data management data processing training business administration crm workday process development presentation skills hrsd business development human resource management sales strategic planning marketing recruitment data entry finance
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