Team Lead (Quality Analyst) @ Pplanet HR Services

Job Description

Team Management of Qas on Transaction Audit or Branch Managers & Other Verticals

Audit Completion on Time

Timely feedback sharing with Stakeholders

Identifying Gaps and share recommendations

Identifying TNI and sharing with Training Teams

Coordinate with various departments and expedite in fixing the issues

Audit the Auditor to maintain accuracy

Timely Calibrations and sessions with Stakeholders

Individual Role in driving compliance requirements with Branch Managers/Partners

Managing Compliance Cases

Additional Responsibility :

Project Management

Working on multiple compliance projects

NPS driving through BMs and other verticals

Performance Management and Issue tracking of Trading App and Web

Coordination with internal stakeholders like Ops Team, Tech Team on Process Optimization

Data Analysis on process gaps if any

Required Skills

Good verbal and written skills

Should have good Analytical skills

Problem Solving attitude

Flexible and able to work under pressure

Expert in Data Analysis

Expert in Presentation Skills

Salary:Negotiable

Interested candidate please share your updated Cv along with your expected salary on the same mail for further process

Thanks and Regards,

Pplanet HR Services

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Keyskills:   quality team management call audit team leading tl team lead quality analyst