Account Executive (Commerce Sales) @ Fynd

Fynd is India s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

Position Overview: We are seeking a talented and passionate Account Executive to join our eCommerce sales team. In this role, you will be responsible for driving new business by selling our commerce solutions to retailers, brands, and online merchants. The ideal candidate will have experience in B2B sales, knowledge of eCommerce platforms, and a deep understanding of digital commerce strategies. You will work to ensure that clients realize the full potential of our commerce offerings, leading to growth in their online sales.

Key Responsibilities:

Sales Development Lead Generation:

• Identify and target potential clients in the retail, B2B, and B2C eCommerce sectors.
• Develop sales strategies to attract new clients and expand relationships with existing customers.
• Generate and qualify leads, progressing opportunities through the sales pipeline and closing deals.

E-commerce Solution Sales:

Present and sell our eCommerce solutions, including platform integrations, marketing tools, payment systems, and customer experience management tools.

Provide clients with solutions to optimize their online sales, improve user experience, and enhance marketing effectiveness.

Customize proposals and presentations based on client needs and pain points in their commerce journey.

Client Engagement Relationship Management:

• Establish strong relationships with decision-makers at client organizations, including CMOs, CTOs, and Heads of eCommerce.
• Serve as the main point of contact for all sales-related matters, ensuring excellent communication throughout the sales process.
• Upsell and cross-sell additional features or products that benefit the client s eCommerce operations.

Consultative Sales Approach:

Conduct in-depth consultations with prospects to uncover their eCommerce challenges and business objectives.

Advise clients on the most effective eCommerce strategies and how our solution can help them scale and succeed.

Cross-Department Collaboration:

• Work with the marketing team to align sales efforts with ongoing campaigns and content strategies.
• Collaborate with the product team to ensure our solutions align with market needs and emerging eCommerce trends.

Sales Forecasting Reporting:

Maintain accurate sales activity records in CRM and provide detailed updates to management on pipeline progress, forecasts, and outcomes.

Monitor and report on sales performance against targets, analyzing success factors and areas for improvement.

Qualifications:

• 2+ years of experience in B2B sales, with a focus on eCommerce solutions or platforms.
• Solid understanding of eCommerce technologies, platforms (e.g., Shopify, Magento, WooCommerce), and digital sales strategies.
• Proven success in managing the full sales cycle, from lead generation to closing deals.
• Strong communication skills with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Knowledge of digital marketing, omnichannel retail, and eCommerce payment solutions is a plus.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot).

Preferred Qualifications:

• Experience in selling eCommerce platform solutions, digital marketing tools, or logistics/fulfilment technologies.
• Familiarity with emerging trends in AI, data analytics, or customer personalisation in eCommerce.
• Experience in a fast-paced, quota-driven sales environment.

What do we offer

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University: We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity work-life balance

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!