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Telesales Executive || Mysore- Niva Bupa Health Insurance

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 Telesales Executive || Mysore- Niva Bupa Health Insurance

Job Description

Greetings from Niva Bupa!


Primary Roles & Responsibilities-

  • To manage a team of telesales advisors
  • To ensure targets are met on a monthly basis through inbound and outbound sales
  • To be responsible for the management of direct reports, one to one reviews and performance reviews.
  • Driving per advisor productivity and sales quality across outlined parameters

Key Roles & Responsibilities:


  • Be in charge of running and managing the team daily
  • Understand all organizations products, services, procedures and guidelines and communicate same to all team members.
  • Monitor calls to ensure that due procedures and quality standards are strictly adhered to
  • Facilitate and organize training session for all agents and participate in recruitment of new team members
  • Submit regular reports to management and seek new ideas and strategies to improve team performance
  • Keep up with trends and happenings in the industry and ensuring adherence to industry standards
  • Coaching, inspiring and motivating a sales team.
  • A good understanding of the market dynamics in the respective sector.
  • Coordinate with different departments to ensure Issuance of Policies
  • Ensure self-target are also met (*Applicable for ARM)

Key Requirements Education & Certificates


  • Min 3-6 years Experience as a Team Leader on papers with experience of Health or Motor insurance domain)
  • Drive productivity per advisor
  • Attrition for the team
  • Improving leads conversion
  • Employee motivation & engagement
  • Control the Loss ratio for the team by ensuring product mix in line to Organization objectives
  • Driving sales quality through controlling policy cancellations/ endorsements

Interested candidate can share their CV at 7430802*** along with subject "CV for Head Banca- your language"


Job Classification

Industry: Insurance
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employement Type: Full time

Contact Details:

Company: Niva Bupa
Location(s): Mysuru

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Keyskills:   Health insurance B2C Sales Insurance Retail Sales Sales General Insurance Sales Business Development Tele / Inside Sales

 Fraud Alert to job seekers!

₹ 2.75-3.75 Lacs P.A

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Niva Bupa

Niva Bupa Health Insurance (formerly Max Bupa) is a leading standalone health insurer in India, established in 2010, offering a variety of policies for individuals, families, and senior citizens with strong digital access and a large network of hospitals. It is a joint venture between a leading Indi...