Manager - Infrastructure Support @ Infogain

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Manager - Infrastructure Support

Infogain
8 - 13 years
Noida, Gurugram
8 months ago
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Job Description

Role & responsibilities

Job Summary:

Working knowledge of cloud infrastructure (Azure/AWS/GCP), network security, firewalls, and endpoint protection tools. IT Helpdesk & Operations Management Direct daily IT helpdesk operations, including incident management, problem resolution, and service request fulfillment. Monitor SLAs, ticketing workflows, and user satisfaction to ensure service excellence.

Job Description:

Working knowledge of cloud infrastructure (Azure/AWS/GCP), network security, firewalls, and endpoint protection tools.

IT Helpdesk & Operations Management

Direct daily IT helpdesk operations, including incident management, problem resolution, and service request fulfillment.

Monitor SLAs, ticketing workflows, and user satisfaction to ensure service excellence.

Knowledge of ISTM

Preferred candidate profile

Perks and benefits

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Infogain
Location(s): Noida, Gurugram

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Keyskills: Network Security Endpoint Security Cloud Infrastructure Firewall

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Infogain

Blue Star Infotech Ltd, now part of Infogain, delivers IT services and digital transformation solutions across industries. The company emphasizes innovation, client value, and excellence through high-impact projects and human-centered design. With a global presence and over 6,000 employees, it foste...

Manager - Infrastructure Support @ Infogain

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