Application Support Engineer (Senior)
- Infogain
- 6 - 8 years
- Bengaluru
- 9 months ago
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Job Description
- Application Support : Monitor, troubleshoot, and resolve issues related to .NET applications in production environments.
- Issue Diagnosis : Identify root causes of performance issues, errors, or failures in .NET-based systems and provide timely resolutions.
- Collaboration : Work with development teams to reproduce and debug issues and assist in deploying patches or new releases.
- Incident Management : Respond promptly to incidents and service requests, ensuring timely resolution and customer satisfaction.
- Primary role : Specialized, expert-level support. This level is typically composed of developers , engineers , or vendors who are responsible for solving the most complex or critical issues.
- Examples of tasks : Resolving highly specialized or custom issues that cannot be fixed by L3, code-level debugging, or integration problems that require development knowledge. L4 may also handle issues that are related to system design, architecture, or performance bottlenecks.
- Skillset : Highly advanced technical expertise, often in development, architecture, or specific vendor products. L4 support may also collaborate with software vendors or developers to resolve issues
- 6-8 Years
- Primary Skill: Application Support Engineer
- Sub Skill(s): Application Support Engineer
- Additional Skill(s): ReactJS, .NET Core, GIT / GITHUB, MongoDB DBA, Application Engineer, Application Support Engineer
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Database AdministratorEmployement Type: Full timeContact Details:
Company: InfogainLocation(s): Bengaluru
Keyskills: SUB Application support github GIT Architecture Customer satisfaction Database administration Incident management System design MongoDB
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A Silicon-Valley headquartered company, Infogain is a global business oriented IT consulting provider of front-end, customer-facing technologies, processes and applications, leading to a more efficient and streamlined customer experience. We want our clients€™ interactions with their cus...
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