Infrastructure Support Engineer (Senior)
- Infogain
- 6 - 8 years
- Noida, Gurugram
- 8 months ago
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Job Description
Expertise on Exchange On-Prem 2016/2019 and Office365.
- Exchange Cumulative update, Security update and patching.
- Expertise on M365 admin, Licenses, Exchange Online, Mail-flow, Intune, MS Defender and Purview, Entra ID, MS Teams and SharePoint online.
- Expertise on Database, Transport rules, Hybrid connector, SMTP relay.
- Tenant to tenant migration along with hybrid environment setup experience.
- Onboarding/offboarding of Mailboxes.
- Mailbox and calendar delegation in hybrid environment.
- Integration of application with Entra ID, Conditional Access policy, SSPR, SSO, MFA, B2B, Guest account policies and Outlook Add-in.
- eDiscovery, PST, Litigation hold, Retention hold, Archive solution, MPIP/AIP, DLP, Risky user/sign-in, Audit logs, Impersonation, Allow/block user, URL, domain.
- Troubleshooting and investigation expertise on suspicious emails.
- Candidate must display strong understanding of infrastructure and platform as a service offering in Microsoft technology.
- Candidate must display strong understanding of customer engagement and troubleshooting on MS Outlook, Teams, OneDrive and other Microsoft products.
- Capable of producing solutions for identified risks and work with appropriate teams for mitigation.
- Knowledge on Exchange/mail-flow DNS records.
- Expertise on email gateway platform.
- Understanding of Active Directory, networking, windows, storage and backup.
- Good understanding of PowerShell and other scripting & remoting tools Good to have
- Good interpersonal and organizational skills, ability to handle multiple lowering team resource.
- Flexibility to work in the shifts during critical situations (On-Call).
- Good knowledge of producing reports and presenting solutions will be an advantage.
- Good communication skills written and verbal.
- Exchange Cumulative update, Security update and patching.
- Expertise on M365 admin, Licenses, Exchange Online, Mail-flow, Intune, MS Defender and Purview, Entra ID, MS Teams and SharePoint online.
- Expertise on Database, Transport rules, Hybrid connector, SMTP relay.
- Tenant to tenant migration along with hybrid environment setup experience.
- Onboarding/offboarding of Mailboxes.
- Mailbox and calendar delegation in hybrid environment.
- Integration of application with Entra ID, Conditional Access policy, SSPR, SSO, MFA, B2B, Guest account policies and Outlook Add-in.
- eDiscovery, PST, Litigation hold, Retention hold, Archive solution, MPIP/AIP, DLP, Risky user/sign-in, Audit logs, Impersonation, Allow/block user, URL, domain.
- Troubleshooting and investigation expertise on suspicious emails.
- Candidate must display strong understanding of infrastructure and platform as a service offering in Microsoft technology.
- Candidate must display strong understanding of customer engagement and troubleshooting on MS Outlook, Teams, OneDrive and other Microsoft products.
- Capable of producing solutions for identified risks and work with appropriate teams for mitigation.
- Knowledge on Exchange/mail-flow DNS records.
- Expertise on email gateway platform.
- Understanding of Active Directory, networking, windows, storage and backup.
- Good understanding of PowerShell and other scripting & remoting tools Good to have
- Good interpersonal and organizational skills, ability to handle multiple lowering team resource.
- Flexibility to work in the shifts during critical situations (On-Call).
- Good knowledge of producing reports and presenting solutions will be an advantage.
- Good communication skills written and verbal.
- 6-8 Years
- Primary Skill: Infrastructure Support
- Sub Skill(s): Infrastructure Support
- Additional Skill(s): Infrastructure Support, Infrastructure Support L1, Managed Services-L1 Support
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: InfogainLocation(s): Noida, Gurugram+ View Contact
Keyskills: SMTP Managed services Networking MS Outlook Active directory DNS Windows Troubleshooting microsoft Auditing
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Infogain
A Silicon-Valley headquartered company, Infogain is a global business oriented IT consulting provider of front-end, customer-facing technologies, processes and applications, leading to a more efficient and streamlined customer experience. We want our clients€™ interactions with their cus...
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