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Infrastructure Support Engineer (Senior) @ Infogain

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 Infrastructure Support Engineer (Senior)

Job Description

Expertise on Exchange On-Prem 2016/2019 and Office365.
- Exchange Cumulative update, Security update and patching.
- Expertise on M365 admin, Licenses, Exchange Online, Mail-flow, Intune, MS Defender and Purview, Entra ID, MS Teams and SharePoint online.
- Expertise on Database, Transport rules, Hybrid connector, SMTP relay.
- Tenant to tenant migration along with hybrid environment setup experience.
- Onboarding/offboarding of Mailboxes.
- Mailbox and calendar delegation in hybrid environment.
- Integration of application with Entra ID, Conditional Access policy, SSPR, SSO, MFA, B2B, Guest account policies and Outlook Add-in.
- eDiscovery, PST, Litigation hold, Retention hold, Archive solution, MPIP/AIP, DLP, Risky user/sign-in, Audit logs, Impersonation, Allow/block user, URL, domain.
- Troubleshooting and investigation expertise on suspicious emails.
- Candidate must display strong understanding of infrastructure and platform as a service offering in Microsoft technology.
- Candidate must display strong understanding of customer engagement and troubleshooting on MS Outlook, Teams, OneDrive and other Microsoft products.
- Capable of producing solutions for identified risks and work with appropriate teams for mitigation.
- Knowledge on Exchange/mail-flow DNS records.
- Expertise on email gateway platform.
- Understanding of Active Directory, networking, windows, storage and backup.
- Good understanding of PowerShell and other scripting & remoting tools Good to have
- Good interpersonal and organizational skills, ability to handle multiple lowering team resource.
- Flexibility to work in the shifts during critical situations (On-Call).
- Good knowledge of producing reports and presenting solutions will be an advantage.
- Good communication skills written and verbal.

EXPERIENCE
  • 6-8 Years
SKILLS
  • Primary Skill: Infrastructure Support
  • Sub Skill(s): Infrastructure Support
  • Additional Skill(s): Infrastructure Support, Infrastructure Support L1, Managed Services-L1 Support

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Infogain
Location(s): Noida, Gurugram

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Keyskills:   SMTP Managed services Networking MS Outlook Active directory DNS Windows Troubleshooting microsoft Auditing

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Infogain

Blue Star Infotech Ltd, now part of Infogain, delivers IT services and digital transformation solutions across industries. The company emphasizes innovation, client value, and excellence through high-impact projects and human-centered design. With a global presence and over 6,000 employees, it foste...