Manager, AR
- ModMed Technologies
- 10 - 15 years
- Hyderabad
- 21 days ago
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Job Description
- Build and develop a highly knowledgeable and motivated RCM AR team to ensure high-quality, timely service delivery.
- Bring hands on RCM knowledge with a focus on avoiding the denials and resolving the AR in a highly productive environment
- Collaborate and communicate with teams across multiple geographical locations to resolve RCM escalations and other RCM business challenges while ensuring ModMed s billing and compliance processes and Standard Operating Procedures (SOPs) are followed.
- Maintain visibility into the team s projects and provide guidance on RCM best practices to educate team members, improve efficiencies and provide deliverables in a timely manner.
- Work closely with the Quality and Training Teams to drive first-rate RCM performance.
- Manage the distribution of resources and overall productivity of the team.
- Monitor and track all issues raised by teams and ensure they are resolved within defined timelines.
- Provide industry best practice advice and guidance to process improvement and standardization initiatives. Function as a key stakeholder and leader in these meetings and discussions.
- Review the Practice KPI Trends and ensure that the team identifies and resolves issues promptly and thoroughly.
- Participate and provide guidance in client escalation discussions.
- Should be able to adapt to a highly automated work environment, bring new ideas to implement technology driven solutions to improve efficiency .
- Inform leadership and other key stakeholders across the organization of critical findings impacting RCM performance and recommend solutions to improve outcomes.
- Promote an open-door policy with the team, demonstrating an available, hands-on leadership style.
- Closely monitor new client implementations to identify any challenges while simultaneously working with onshore and offshore teams to ensure required knowledge is shared across teams.
- Work with onshore coordinators to resolve any open issues impacting performance and quality.
- Perform additional projects and job duties as assigned.
Education Requirements
Bachelor s degree, preferably in Human Science / Commerce/ Business Administration
Project Management, Six Sigma and other related Certifications preferred
Experience and Skills Requirements
- Previous experience as a Quality and Process Improvement champion and people leader required.
- Being hands on with Data Analytics and automation tools and technologies driven by AI
- 12- 15 years of relevant working experience in core Provider RCM, of which at least 5 years was at a manager l Level leading a Delivery Team of approximately 100 FTEs deployed across various functions; related certification preferred.
- Extensive hands-knowledge of all the workflows and best practices across functions within Physician RCM.
- Prior experience working with multiple teams across geographies in a professional setting; experience managing a start-up operation is a plus.
- Proven experience and commitment to actively promoting a positive work environment and developing an employee-focused, supportive workplace aligning to ModMed s culture.
- Able to work during India night shift - this position requires working closely with onshore / offshore teams
- Should be able to relocate to Hyderabad and willing to work full time from the Hyderabad office.
ModMed Benefits Highlight:
At ModMed, we believe it s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning ,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Finance & Accounting
Role Category: Accounting & Taxation
Role: Accounts Receivable Manager
Employement Type: Full time
Contact Details:
Company: ModMed TechnologiesLocation(s): Hyderabad
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Keyskills: global operations Service delivery Project management Process improvement Social media Billing Healthcare Wellness Customer service Six sigma
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ModMed Technologies
ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services
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