Desktop Support Engineer @ Net Connect

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Desktop Support Engineer

Net Connect
1 - 3 years
Mumbai
20 days ago
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Job Description

Key Responsibilities:
1. To support daily technical support activities for computers & all other end point devices.
2. Update the support ticket with the progress till resolution.
3. Conduct remote desktop troubleshooting of end-user issues.
4. Adherence to organization processes for desktop/laptop configuration.
5. Route/Assign tickets to the appropriate support group, if necessary.
6. Following-up with end users, if necessary, for closure of pending tickets.
7. Following-up with other support groups, vendors if necessary.
8. Troubleshooting Applications, Operating Systems, VPN, HVD, MS-Office, Outlook, Skype etc.
9. Assist the project team for in-scope assigned desk-side projects.
10. Tracking of asset allocation and movements. (IMAC Process)
Technical Skills:

Job Classification

Industry: Recruitment / Staffing
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Net Connect
Location(s): Mumbai

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Keyskills: OS Installation Outlook Configuration Windows Installation Ticketing Tools Printer Troubleshooting Windows Troubleshooting Hardware Troubleshooting Network Printer Installation

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₹ 1-2 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Net Connect

Compunet Connections is a provider of IT hardware, networking equipment, and support services. It serves businesses by offering end-to-end networking solutions, hardware maintenance, and repair services.

Desktop Support Engineer @ Net Connect

Home > Hardware and Networks - Other