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Tech Support @ Apmosys Technologies

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 Tech Support

Job Description

  • ApMoSys is looking for Tech Support to join our dynamic team and embark on a rewarding career journey
  • Provide technical assistance and support for incoming queries and issues
  • Respond to queries either in person, over the call, or via email
  • Identify and resolve technical issues efficiently and effectively, using available resources such as helpdesk software, knowledge bases, and manuals
  • Install, modify, and repair computer hardware and software as needed
  • Document, track, and monitor technical issues to ensure timely resolution and to maintain a record of technical issues and solutions
  • Test and evaluate new technologies and software to determine their compatibility with existing systems
  • Provide training and support to end-users on new hardware and software systems
  • Ensure compliance with security protocols, policies, and procedures related to computer systems and data protection
  • Strong technical background and troubleshooting skills
  • Excellent communication and customer service skills

Job Classification

Industry: Management Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Head - Tech Support
Employement Type: Full time

Contact Details:

Company: Apmosys Technologies
Location(s): Mumbai

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Keyskills:   Technical support

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Apmosys Technologies

We are into software services. We cater Testing, Development and Monitoring Services to our clients across Pan India level.