Openings For Assistant Manager/Team Lead_International Voice Process @ Hexaware Technologies

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Openings For Assistant Manager/Team Lead_International Voice Process

Hexaware Technologies
4 - 9 years
Chennai
1 month ago
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Job Description

Should have minimum 4+ years of experience in BPO.
International Voice experience is mandate.
Should have been designated as a Team Lead / Assistant Manager for at least 2 years on papers.
Should be able to calculate Attrition, Shrinkage, AHT.
Should be aware of NPS, Repeat & Churn.
Should be aware of Occupancy and Utilization formulas.
Candidate should be good in communication.

Interested candidates can reach out to Pa**********1@he*****e.com / 7305044***

Regards,

Pavatharani

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Assistant Manager
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Chennai

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Keyskills: Shrinkage CSAT Aht Attrition International Voice Process Call Center Operations Bpo Operations SLA Management

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...

Openings For Assistant Manager/Team Lead_International Voice Process @ Hexaware Technologies

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