Greet guests and visitors in a friendly and professional manner
Answer and direct phone calls, take messages, and respond to inquiries
Manage reservations and bookings, and ensure that guest information is accurate and up-to-date
Handle financial transactions, maintain accurate records, and reconcile daily transactions
Coordinate with other departments to ensure guest needs are met and resolved in a timely manner
Manage inventory and supplies for the front desk area
Maintain a clean and organized front desk area and lobby
Follow company procedures for security, health and safety, and emergency situations
Assist with administrative tasks such as photocopying, filing, and data entry
Strong communication and interpersonal skills,
Employement Category:
Employement Type: Full timeIndustry: HospitalityRole Category: Front Office / ReceptionistFunctional Area: Not SpecifiedRole/Responsibilies: Front Desk Officer