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Customer Support Representative @ Policybazaar

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 Customer Support Representative

Job Description

Profile: Associate Service Consultant


What would be the roles and responsibilities


Providing complete information about the product to the customer

. Solving all product or service related issues of the customers.

Preparing the Customer Service Guidelines

Keeping a Record of the Customers

Giving the right pitch to the potential customers, so they end up buying the product or availing the services.

Keeping a proper record of the customers.

Maintaining and updating the information of the customers regularly.

  • Providing the best possible solution to the queries of the customers.

What we are looking for in a candidate

Should be Confident & Dynamic.

Should have a bent towards Sales.

  • Excellent interpersonal and listening skills

Good persuasion skill.

Should be efficient in converting customer interest into sales

Good negotiation skills.

Team Player

Quick learner, creative and achiever.

Passionate about work output


What do we offer?

Amazing work culture.

Complete Day shift.

6 Day working

1 Roster off

Unlimited Incentives

Good opportunity for career progression.

GMC- Group medical coverage

Gratuity is paid as per applicable law which is over and above total offered CTC .


Contact Person- HR Prerna- 9311504*** || pr***********t@gm**l.com


Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills:   Customer Service Blended Process Bpo Customer Service International Call Center Voice Process Voice Support Communication Skills Customer Support Domestic Voice Process Bpo Voice Domestic BPO CSAT International BPO International Voice Process International Calling

 Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

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Policybazaar

Company DetailsPolicybazaar.com