Subject Matter Expert - NMS
- Secure Network
- 1 - 2 years
- Chennai
- 10 months ago
- Email to a friend
- Report this job
Job Description
Responsible for providing "expert-level" knowledge,advise on the NMS technologies to provide resolutions for various challenges that arise.
Job Responsibilities:
Lead a Team of dedicated NMS Support Engineers or work independently for NMS Support, Implementation, PreSales
Take Ownership to solve support tickets / Implementation & POCs/Demo
Provide expert guidance to Support Team / Implementation Team / PreSales Team
Keep the team motivated to ensure they deliver the best when leading a team.
Provide Knowledge Sharing to internal team.
Having Good knowledge into LMS and good training skills would be a plus (Not Mandatory)
Requirements
Required Experience & Skills:
Minimum of 1 to 2 years of experience in handling NMS as L1 Engineer or L1 Support.
Minimum of 1 to 2 year of experience in handling NMS as L2 Engineer or L2 Support.
Intensive Experience and Knowledge in anyone of NMS products such as Solar-winds, WhatsUP Gold, ManageEngine Mandatory.
Globally Recognized Technical Certifications in anyone of the OEM such as Solar-winds, WhatsUP Gold, ManageEngine is Mandatory.
Excellent communication skills are Mandatory.
Note:
Non focused areas of expertise shall not be considered as "Relevant Experience" [Example: NGFw, EDR, SIEM etc]
Pre-Sales/Sales Certifications shall not be accepted
Benefits
Perks and benefits:-
You can learn the multiple aspects of your role & department.
Great opportunity to grow, handle more responsibility and get recognized.
Flexible Work Environment - multiple leave benefits, flexi work time, etc hybrid work style - hence work life balance.
Company covered health & accident insurance coverage.
Company provided social security - PF / ESCI / Gratuity.
Company paid CUG sim card provided.
Professional development & skill development programs.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Teaching & Training
Role Category: Corporate Training
Role: Process Trainer
Employement Type: Full time
Contact Details:
Company: Secure NetworkLocation(s): Chennai
Keyskills: Training LMS Skill development OEM Focus Solarwinds SIEM Presales Subject Matter Expert
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in