Customer Relationship Manager @ Valuedrive

Job Description

Dear Candidates,

We are hiring for the position of Customer Relationship Manager at Spinny

Location - Gurugram

About the Role
You will be responsible for supporting customers in their car-buying journey with Spinny at the retail hub. You will play a critical role
in customer engagement and must understand customer requirements to recommend products according to their needs, pitching
products and negotiating when necessary.

Ideal Candidate:
An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills.
Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point
of view. Interested candidates must have demonstrated experience in customer service.

Key Responsibilities Include:

• Building a relationship with the customer at the retail hub, understanding their needs, and negotiating as needed
• Managing the hub inventory
• Meeting and engaging with customers, showing them cars, and conducting test drives.
• Ensuring that any issues are resolved.

Requirements:

• Graduate degree
• Good verbal communication skills in English, Hindi, and regional languages (will be an added advantage)
• A 4-Wheeler Driving License and Knowing how to drive is mandatory.

Employement Category:

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Keyskills:   automobile sales negotiation skills retail sales customer relationship driving