Sr Associate Consulting Operations Specialist
- Sas Research
- 10 - 11 years
- Mumbai
- 8 months ago
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Job Description
We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here.
About the job:
Engages in a role that directly supports consulting services operations in an effort to achieve the strategic goals of the Consulting Division. Leverages domain and industry expertise. Interacts with internal staff, clients/customers, Business Units, subcontractors, and applicable departments at SAS.
- Primary Responsibilities:
- Defines and implements standards and best practices to foster collaboration across all areas of global consulting.
- Supports consulting resources by providing resources to facilitate and enhance the value and quality of project delivery (i.e., training/learning, knowledge sharing, etc).
- Leverages internal knowledge of processes/procedures, methodologies and best practices to support consulting services.
- Evaluates consulting operations and service delivery capabilities and readiness.
- Manages and/or supports the development and execution of strategies and/or programs for Consulting; aligns program scope with strategic business objectives.
- Engages in the project life cycle implementation process to facilitate and support the successful delivery (i.e., resource requests, contracts reviews, service agreements/work orders, project plans, invoices, etc.); manages operational tasks associated with project delivery.
- Analyzes existing business problems and develops plans for improvement.
- Identifies opportunities for streamlining operations and drives implementation of initiatives related to these opportunities.
- Provides leadership on direction of projects and initiatives; coordinates activities with other business units within the company.
- Analyzes business propositions and plans, investigates options, and recommends most appropriate course of action.
- Serves as a liaison between our customers and other consulting organizations across the globe.
- Builds relationships with internal clients that characterize partnership, cooperation and trust.
- Provides regular reports to management on status of projects/programs.
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeContact Details:
Company: SAS ResearchLocation(s): Mumbai+ View Contact
Keyskills: Service delivery Training SAS Consulting IPO Management Project delivery Operations Project life cycle
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Sas Research
SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 70, 000 sites improve performance and deliver value by making better decisions faster.
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