Customer Service Executive @ Career Values

Job Description

Profile: Customer Service
Location: Andheri / Thane / Malad

Qualifiction: Graduation Mandatory

Experience: Fresher Graduate / HSC with 6months Experience 

Salary upto 4LPA

Banking Profile
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Service customers on their Banking related enquiries.
To meet the Customer Satisfaction Parameters and meet the defined service standards.
Satisfactorily resolve queries and complaints received from customers.
Adherence to Phone Banking Process & Audit guidelines.
Cross selling of the Banks products identified for cross-sell eg: Assets, TPP, Card products, Fixed Deposits, other Liability products & other service related products.
Complete and accurate maintenance of customer interactions in CRM system/ other systems as defined from time to time.


If interested call me or share your resume or any reference on this number.
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Keyskills:   voice process inbound process customer service outbound process