Opening for the Customer Care Executive @ Skynet Placements

Job Description

       Addressing and Answer banking related phone calls in a more professional manner and provide information about products and services as required by the callers

       Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments

       Resolving customer complaints regarding banking services and products

       To provide web chat & email support with the customers as and when require

       Follow up customers and their complaints; ensuring that customers requests are attended to accordingly

       Render administrative support to other customer care team members when the need arises, or as instructed

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Opening for the Customer Care Executive

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Keyskills:   english customer service english writing