Freshers exclusive Walkin Drive @ Omega Healthcare, Chennai
- Omega Healthcare
- 0 - 1 years
- Chennai
- 7 months ago
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Job Description
Greetings From Omega Healthcare !!!
Congratulations!! Your profile is shortlisted for the final round of Interview with Omega Healthcare.
Address - Omega Healthcare Management Services , RMZ 1 , Millennia Business Park Ground floor. Dr MGR Road, Kandanchavadi.
*NOTE : KINDLY MENTION TOP OF RESUME NAUKRI
Priyanka - 8838466***
*MEGA WALK -IN DRIVE IS ON Monday to Friday , TIMING : 10:30AM TO 3: 30PM*
**Note : Walkin Interviews between 10am to 3 : 30pm **
**Salary : CTC 18000 k to 21000k **
Roles and Responsibilities
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
- Be part of all the training session to gain knowledge towards RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
- Identify the accounts which does not require calling and can be fixed by Analyst to resolve
- Logical thinking to identify the trends, resolve accounts for an error free account
- Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
- Be part of all the training session to gain knowledge towards RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
- Identify the accounts which does not require calling and can be fixed by Analyst to resolve
- Logical thinking to identify the trends, resolve accounts for an error free account
- Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary
Desired Candidate Profile
- Minimum 1 Yr Call Center Experience
- Graduates or Under Graduates
- Good communication skills
Perks and Benefits
- Quarterly Incentives
- 5 days a week
- All US holidays along with Indian Holidays
- Very lucrative employee referral policy Desired Candidate Profile.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: FreshersContact Details:
Company: Omega HealthcareLocation(s): Chennai
Keyskills: Excellent communication skills US Process Inbound Voice Process Inbound Customer Service CSR CSE Domestic BPO Fresher Voice Process Outbound Process International Voice Process International BPO
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