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Customer Support Executive @ IGT

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 Customer Support Executive

Job Description

Roles and Responsibilities

  • Handle multiple emails simultaneously, prioritizing tasks to meet deadlines and maintain a high level of productivity.
  • Provide exceptional customer service through email support, ensuring timely resolution of customer queries and concerns.
  • Utilize excellent communication skills to empathize with customers' needs and provide personalized solutions.
  • Collaborate with internal teams to resolve complex issues and escalate when necessary.
  • international process
  • 5 days working
  • rotational shift/ off
  • both way transport

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Back Office
Role: Back Office - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills:   Non Voice Process

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₹ 2-3 Lacs P.A

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