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Product Support Analyst - Technical Customer Support (IN) @ Agile Crm

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 Product Support Analyst - Technical Customer Support (IN)

Job Description


Current Opening Product Support Analyst - Technical Customer Support (IN)
Job Description Expertise in developing responsive Web applications using HTML5, JavaScript, CSS3, Bootstrap framework, SASS, SCSS. Experience: 4-7 Years Responsibilities: The incumbent will work on problem reported by customers, analyse and identify root cause, deliver solution with in SLA timelines and enhance customer satisfaction, improve customer retention. What we are looking for: - Must have technical troubleshooting/ help desk experience
- Knowledge of cookies, cloud, cognito
- Strong communication skill for interfacing international customers - voice and non-voice
- Willing to work in shifts
- CRM, Start-up experience preferred Education : Graduate in any discipline Job location Hyderabad, India.
Experience: Responsibilities: What we are looking for: Education :

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Agile Crm
Location(s): Hyderabad

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Keyskills:   Css3 Customer Support Html5 Javascript Bootstrap Communication Skill

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Agile Crm

Agile CRM Agile CRM is an All-in-One CRM with Sales, Marketing and Service automation in a single platform. Agile CRM is one of the top SaaS CRM companies in the world. www.agilecrm.com