Field Trainer @ Waays Live Solutions

Job Description

Key Roles and Responsibilities

• Develop and create training modules and maintain training material for existing and future training initiatives.

• Conduct Induction sessions and arrange on-the-job training for new hires.

• Conduct training programs like induction, guest service, food safety and product quality.

• Excellent Coffee skills hand on practice and knowledge

• Ensure training manuals are updated for FOH & BOH and food as changes are being made.

• Develop and organize training manuals, multimedia visual aids-Video content, and other educational Modules materials.

• Work closely with the quality assurance team to come up with detailed training regarding food safety, product assembly and product Quality Checks.

• Create a training calendar with support from operations and send monthly advance notices to operations and management.

• Visit all outlets, identify the internal training team gaps and assist in providing high training support.

• Train instructors (Trainer Associate) and Shift supervisors in Soft and Behaviour skills training and dealing with employees

• Work with cross-functional teams to support product improvement and new product launches Training.

• Reinforce the GFB work culture in all projects and activities.

• Undertake special training projects as assigned.

• Conduct inductions and training in multiple cities as required.

Desired Candidate Profile

• Excellent written and verbal skills in both English and Hindi

. Excellent communication, training and people skills.

• Strong organisational skills with keen attention to detail.

• Must be good at identifying and solving problems as and when it occurs.

• Must be willing to travel 70% of the time between outlets within the city.

• Must be willing to work closely with other departments and take advise/criticism if required.

Job Types: Full-time, Regular / Permanent

Schedule:

• Morning shift
• Rotational shift

Ability to commute/relocate:

• Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Teaching: 4 years (Preferred)
• total work: 4 years (Preferred)

Language:

• English (Preferred)

Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: Field Sales Executive
Functional Area: Not Applicable
Role/Responsibilies: Field Trainer

+ View Contact

Keyskills:   field testing product quality field marketing