Assistant Manager - Trainer L&D (Bangalore East Region Hiring)
- Bigbasket
- 5 - 10 years
- Bengaluru
- 9 months ago
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Job Description
Assistant Manager- Training -Job Description
Are you excited about the transformative power of ecommerce in changing the landscape of
grocery retail in India? bigbasket is creating milestones in the online grocery market and has
recently re-hauled its supply chains across cities to fulfil most customer orders faster. The
companys operations have expanded to 70 cities in India, recording about 15 million customer
orders per month.
The Big basket Learning & Development team is a very talented, high calibre, multi-cultural group
of individuals who are working towards a common goal of elevating the experience at bigbasket
for internal and external stakeholders.
What would you be doing/ Expected from this role?
Make sure every trainer in the region, across all lines of business and locations, is certified on
the content and ensure their certification in TTT within 1 year completion.
Ensure that all updates in the training content, across all lines of business and locations, are
understood carefully and implemented reliably.
Suggest suitable modifications to the training content to the corporate training team as and
when appropriate.
Plan the training programs (and training calendars) in complete synch with the operations
teams for both new joiners as well as existing associates (refreshers) in such a manner that
high quality manpower is available to the operations team are available in the required
numbers and on time.
Provide thought leadership as well as administrative support to the trainers in the region.
Track and report performance on training metrics to all stakeholders. Help shape the right
metrics that determine the effectiveness of training.
Requisition the right quantities of training assets (training rooms, projectors, training
desktops, and other training assets) on time and manage them optimally.
Work with the leadership teams in the region to evaluate training needs of first line managers
and work towards their fulfilment.
Contribute to the thought leadership on how the training function can demonstrate
continuous improvement through enhanced content, technology, and new initiative.
Who are we looking for?
5 -10 years of Training Management experience (2+ years in a Team Management role)
preferably from Hospitality, e-Commerce, retail, logistics industries
Having experience in conducting behavioural training
Experience of conducting Training Needs Analysis and carrying out all activities in the
Training Cycle: Identify, Design, Delivery, Evaluation.
Should be keen on mentoring, coaching, and grooming new team members of training
team.
Excellent verbal and written communication skills and Excel proficiency
Excellent interpersonal skills - ability to work and influence with multiple Training Team
members/ Stakeholders across the region and corporate.
Must be a graduate (any Learning and development related course or certification will
be an added advantage)
Well-versed with Kannada, Hindi, and English language.
Job Classification
Industry: RetailFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: HR Operations - OtherEmployement Type: FreshersContact Details:
Company: BigbasketLocation(s): Bengaluru
Keyskills: Behavioural Training Leadership Training Team Handling Training Need Analysis Process Training Training Analysis TTT TNA Training Management Training Delivery Product Training
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Bigbasket
Big Basket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. It was the first online grocer in India, set up in 2011. It is a registered company with the name Supermarket Grocery Supplies Pvt. Ltd. As of January 2023, the company operates in more tha...
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