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People Hub Coordinator @ Toast

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 People Hub Coordinator

Job Description

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.
Join us in building our Global People Shared Services team (PeopleHub). We are looking for an enthusiastic individual interested in learning about People Operations and Human Resources, with a passion for customer experience. Reporting to the People Hub (Shared Services) Manager in India, you will provide foundational support for employee requests, HR systems, and critical people processes. This role offers a fantastic opportunity for someone eager to learn, develop operational skills, and contribute to an exceptional employee experience at Toast.
Key Responsibilities:
  • Support accurate data entry in HR systems (like Workday and Greenhouse).
  • Maintain clean and consistent employee records through regular checks and updates.
  • Assist with employee lifecycle activities such as onboarding, offboarding, and internal changes.
  • Monitor and manage employee inquiries via the ticketing system, ensuring timely resolution or escalation when required.
  • Collaborate with teams such as Benefits to address employee questions and support program implementation.
  • Keep internal documentation up to date, ensuring clarity and consistency.
  • Contribute to ad hoc projects aimed at improving operations or introducing new programs.
  • Work in a data-sensitive environment, upholding data privacy and maintaining confidentiality as per company policies.
Qualifications:
  • Willingness to learn and grow in HR or People Operations.
  • Strong attention to detail and commitment to accuracy.
  • Proficiency in basic computer operations and using Google Workspace.
  • Effective communication skills, with the ability to clearly interact with employees.
  • Excellent time management and organizational abilities.
  • Positive attitude and a collaborative, team-oriented approach.
  • Comfort with following processes and seeking guidance when needed.
Preferred Skills:
  • Experience in HR Shared Services, customer service, or administrative support.
  • Familiarity with tools such as Workday, Greenhouse, ServiceNow, or ticketing systems.
  • Interest in areas such as benefits, onboarding, or HR systems.

Job Classification

Industry: Software Product
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Operations - Other
Employement Type: Full time

Contact Details:

Company: Toast
Location(s): Chennai

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Keyskills:   Administration Ticketing hub coordinator Time management data privacy HR Customer service Programme implementation Operations Data entry

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Toast

Toast, Inc. is a cloud-based restaurant management software company founded in 2012, offering an Android-based point of sale (POS) system for restaurants and bars. The company went public in 2021 and is valued at around $20 billion. Toast is used in approximately 120,000 US restaurants and expande...

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