E-commerce Executive @ DV Hr Solutions

Job Description

Job Summary:

As an E-commerce Executive, you will play a crucial role in managing and optimizing online sales channels, including platforms like Nykaa, Myntra, Amazon, Ajio, and others. You will be responsible for executing e-commerce strategies to maximize revenue, improve user experience, and drive brand growth.

Key Responsibilities:

• Oversee the day-to-day operations of various e-commerce platforms, including Nykaa, Myntra, Amazon, Ajio, and others.
• Create and update product listings, ensuring accuracy and optimization for search engines.
• Develop and implement strategies to increase online sales and revenue.
• Monitor sales performance and analyse data to identify opportunities for growth.
• Collaborate with marketing teams to execute promotions and campaigns that drive sales.
• Ensure a seamless and user-friendly online shopping experience for customers.
• Respond to customer inquiries and resolve issues related to online purchases.
• Gather customer feedback and make recommendations for improvements.
• Coordinate with the inventory team to ensure adequate stock levels and timely replenishment.
• Implement strategies to minimize overstock and stock outs.
• Utilize analytics tools to track and report on key performance indicators (KPIs) such as conversion rates, traffic, and sales.
• Use data insights to make informed decisions and optimize e-commerce activities.
• Collaborate with content creators to develop compelling product descriptions, images, and videos.
• Ensure that product content is up-to-date and engaging.
• Monitor competitors' e-commerce strategies and pricing to stay competitive.
• Identify opportunities to differentiate the brand in the market.
• Stay updated on e-commerce trends and technologies.
• Evaluate and implement e-commerce tools and solutions to enhance the online shopping experience.
• Prepare regular reports on e-commerce performance and present findings to the management team.
• Provide recommendations for improvements and optimizations.

Qualifications:

• Proven experience in e-commerce management, preferably with a focus on platforms like Nykaa, Myntra, Amazon, Ajio, and others.
• Strong understanding of e-commerce platforms, online marketing, and customer behaviour.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented and results-driven.

Employement Category:

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Keyskills:   e-commerce executives e-commerce management e-commerce strategy