Receptionist @ Ethos HR Management

Job Description

Greeting of the day,

Key Responsibilities:

1. Front Desk Operations:
• Greet visitors, clients, and employees with a warm and friendly demeanor.
• Direct visitors to appropriate individuals or meeting rooms and assist with any inquiries.
2. Telephone and Email Communication:
• Answer incoming calls promptly and professionally, routing them to the appropriate departments or individuals.
• Respond to general inquiries via email, directing them to the relevant parties or providing information as needed.
3. Administrative Support:
• Assist with scheduling appointments, meetings, and conference rooms.
• Maintain and update appointment calendars and conference room reservations.
4. Visitor Management:
• Register and sign in visitors, issue visitor badges, and maintain a log of visitor information.
• Ensure compliance with security protocols and maintain a secure and organized reception area.
5. Mail and Package Handling:
• Receive and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and courier services as required.
6. Office Supplies and Inventory:
• Monitor and maintain office supplies, restocking as needed.
• Maintain an organized inventory of office supplies and request replenishments as necessary.
7. Communication Coordination:
• Relay messages accurately and promptly to employees and departments.
• Assist in disseminating important announcements and information to staff.
8. Filing and Documentation:
• Organize and maintain files, records, and documents in physical and electronic formats.
• Assist in keeping the reception area neat and organized.
9. Customer Service:
• Provide excellent customer service by addressing inquiries and requests courteously and promptly.
• Handle customer concerns or complaints professionally and escalate as necessary.
10. Multitasking and Adaptability:
• Handle multiple tasks simultaneously, maintaining composure in a fast-paced environment.
• Adapt to changing priorities and handle unexpected situations effectively.

Qualifications:

• Graduate
• Strong communication skills, both verbal and written.
• Friendly and welcoming demeanor, with excellent interpersonal skills.
• Proficiency in using office equipment, including phones, computers, and printers.
• Basic knowledge of office software, such as Microsoft Office (Word, Excel).
• Organizational skills and attention to detail in managing administrative tasks.
• Ability to maintain professionalism and confidentiality in handling sensitive information.
• Customer service-oriented attitude with the ability to handle diverse interactions.
• Flexibility and adaptability to varying tasks and responsibilities.
• Previous receptionist or customer service experience is preferred but not mandatory.

This job description offers a general overview of the responsibilities and qualifications associated with the Receptionist role. Actual responsibilities and qualifications may vary based on the specific needs and requirements of the organization.

Please note the terms and condition and work accordingly for InteqBooks.

2 years of Bond

• Need to submit Original degree certificate of highest education  and
• Cheque of 2 Salary or 1 Lakh, which is more

OR

• Will deduct  20% of Salary for 6 months and will back after 2 years

Employement Category:

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Keyskills:   visitor management receptionist activities customer service communication coordination filing documentation