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Customer service desk executive for ORIX India @ Atharva Consulting

Home > Customer Service (Domestic)

 Customer service desk executive for ORIX India

Job Description

    Exp : 2-4 Yrs

    CTC: 3 to 4.5Lacs

    Education: Graduate.

    Location : Mumbai

    ## Expireance from Car dealership is a must and good communication skills in english is required.

     

    Skills

    Excellent & effective communication skills Written & verbal.
    Data management, analysis & reporting.
    Knowledge of DMS.
    Multi-tasking abilities

    Job Description

    Client coordination forservicereminders & follow up via call/email/etc.
    Postservicefeedback from clients.
    Cold calling from database.
    Preparing & sharing feedback/analysis report.
    Promote SCD products to clients.
    Handling grievance for dissatisfied customers.
    Coordination withserviceadvisors for smooth flow of client vehicle repair process at SCD.
    Allocating pick-up & Remove duties to In-house drivers.
    Coordination with networkservicecenters for vehicle appointments & repair coordination.
    Maintaining data of vehicles repaired & recording in DMS.

     

Employement Category:

Employement Type: Full time
Industry: Automobile / Auto Ancillaries
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer service desk executive for ORIX India

Contact Details:

Company: Atharva Consulting
Location(s): Mumbai

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Keyskills:   graduate dealer network car service communication skills automobile service customer care customer service

 Fraud Alert to job seekers!

₹ to 8 Yr

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Atharva Consulting

Atharva Consulting Services Hiring For Ald Automotive Pvt Limited