Role & responsibilities
Qualifications & Experience
5+ years of experience in Zendesk development, administration, and integration.
Proficiency in Zendesk Apps Framework (ZAF), JavaScript, APIs, and Liquid markup.
Strong understanding of Zendesk Support, Guide, Chat, and Explore.
Experience integrating Zendesk with Salesforce, Slack, or other CRM and communication tools. Solid understanding of ticketing workflows, automation, macros, and triggers.
Experience with reporting and analytics using Zendesk Explore.
Familiarity with SAML, SSO, OAuth, and other authentication mechanisms.
Strong problem-solving skills and ability to work in a fast-paced environment.
Passion for social impact and alignment with Benevitys mission.

Keyskills: Zendesk Support JavaScript Zendesk
If youre thinking scale, think bigger and dont stop there. At Walmart Global Tech India, we dont just innovate, we enable transformations across stores and different channels for the Walmart experience. \\r\\n \\r\\nA regular day at Walmart Global Tech India means using technology to deliver leadin...