Content Development Specialist
- DMart
- 6 - 11 years
- Mumbai
- 8 months ago
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Job Description
Role & responsibilities :
- Conduct TNI and analysis for different roles across Stores, Distribution Centers (DCs), and Head Office functions.
- Liaise with Function Heads and Subject Matter Experts (SMEs) to understand role-specific skill gaps and training priorities.
- Prepare a comprehensive curriculum post detailed discussions with stakeholders and based on observations from field visits.
- Structure the curriculum with clear learning objectives and role-based modules.
- Visit Stores and DCs to observe role holders in their natural work environment.
- Record observations, understand process interlinkages, and document best practices and challenges.
- Ask probing questions to gain a deep understanding of the job context
- Develop training content including Trainer Guides, Participant Manuals, Assessments, SOPs, and Learning Collaterals in a simple, engaging, and structured format.
- Use varied instructional strategies (e.g., storytelling, case studies, scenarios, visual aids) to cater to diverse learner profiles.
- Document SOPs for key processes and tasks using clear content writing techniques to ensure consistency and ease of understanding.
- Work closely with the Presentation (PPT) Specialist to convert training content into impactful slide decks.
- Collaborate with Instructional Designers and Digital Content Creators to translate in-classroom modules into e-learning formats
- Design and test Question Banks and Assessment Papers on the Learning Management System (LMS).
- Incorporate feedback from pilot runs, SMEs, and functional teams to enhance module effectiveness
- Ensure timely completion and rollout of training modules to align with business priorities.
- Maintain version control and update training material regularly based on stakeholder feedback and process changes.
Preferred candidate profile
- Candidate should have 5 years + experience.
- Excellent Verbal & Written Communication (English)
- Good understanding of ADDIE model, Bloom's Taxonomy, Adult Learning Principles
- Ability to coordinate, collaborate
- Focus and Eye for detail
- Good Listening, Observation & Documentation skills
- Good knowledge of MS Office
Job Classification
Industry: RetailFunctional Area / Department: Human ResourcesRole Category: Human Resources - OtherRole: Human Resources - OtherEmployement Type: Full timeContact Details:
Company: DMartLocation(s): Mumbai
Keyskills: Content Instructional Design Functional Content Creation Kirkpatrick Model Content Development Behavioural Blooms Taxonomy Content Strategy Addie Curriculum Development
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