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Call And Trade Executive / Escalation Inbound @ Kotak Securities (KSL)

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 Call And Trade Executive / Escalation Inbound

Job Description

Designation: Equity Advisor Call and Trade

Grade: E1/E2- Assistant Manager / Deputy Manager

Years of Experience : Minimum 6 months experience

Location: Thane West


KEY RESPONSIBILITIES AND ACCOUNTABILITIES :

1. Responsible for handling inbound & outbound calls.

2. Responsible for resolving the queries of investment products, investment options, financial market, updates in capital market.

3. Identify customers needs on every requirement with quick response time.

4. Handle the complaints and enquiries of customers.

5. Responsible to handle Continuous interaction with the clients to identify their requirements and provide trading/hedging solutions through existing product gamut.


SKILLS & KNOWLEDGE :

1. Experience

2. Should have Excellent communication, writing, typing & presentation skills.

3. Good knowledge of Share market, financial trends, equity derivate, Options trading

4. NISM 8 Certified


Job Classification

Industry: Financial Services (Broking)
Functional Area / Department: BFSI, Investments & Trading
Role Category: BFSI, Investments & Trading - Other
Role: BFSI, Investments & Trading - Other
Employement Type: Full time

Contact Details:

Company: Kotak Securities (KSL)
Location(s): Mumbai

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Keyskills:   Customer Service inbound & outbound calls resolving the queries Investment Products

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₹ 1-3 Lacs P.A

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Kotak Securities (KSL)

Kotak Securities limited