Customer Support Representative @ TRH Recruitment Hub

Job Description

Key Responsibility Area:
The fundamental duties & tasks the define the job are:
Responsible for reverting customer queries via Chat.
Gather appropriate data from the internal tools to substantiate transaction validity, evaluated
information gathered & determine the appropriate course of action.
Responsible for providing high quality customer service by responding to chat inquiries and
customer requests.

Essential duties and responsibilities:
Comply with data integrity and security policies
Follow required procedure & guidelines

The ideal candidate for this role would have:
Strong verbal & written communication skills along with active listening
Good Analytical skills
Quick Learning Ability
Ability to multi-task, set priorities & manage time effectively
Attention to detail

Chat Process (Non voice)
Excellent Communication
Work from office for starting 2 months, after that it will be work from home.
System + Wifi mandatory.
6 Working Days
1 Rotational weekoff
9 hours shift.
24*7 Rotational shifts.
Immediate Joiners
Working Location - Noida.
Walkin interview only at Noida Office.
Salary:-
Undergraduate + experience (15300 inhand).
Graduate + experience (16000 inhand).

Contact - Deva Malik - hidden_mobile
Mail - hidden_email

Employement Category:

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Keyskills:   customer support chat process non voice process non voice customer service customer care