Senior Executive - Inbound/Outbound Operations
- Dot & Key
- 3 - 5 years
- Kolkata
- 1 month ago
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Job Description
Job Title: Senior Executive Inbound/Outbound Operations
Location: Kolkata, West Bengal
Department: Supply Chain
Reports To: Operations Manager / Warehouse Manager
Job Summary:
We are seeking a highly motivated and experienced Senior Executive Inbound/Outbound Operations to manage and streamline warehouse logistics, focusing on efficient receipt (inbound) and dispatch (outbound) of goods. The ideal candidate will ensure accurate inventory control, timely shipments, vendor coordination, and team supervision to meet operational SLAs and drive customer satisfaction.
Key Responsibilities:
Inbound Operations:
- Oversee receiving, inspection, and put-away of goods.
- Verify incoming shipments with purchase orders and coordinate with procurement for discrepancies.
- Ensure accurate and timely GRN (Goods Receipt Note) entry in WMS/ERP systems.
- Coordinate with transporters and suppliers for smooth delivery schedules.
- Monitor unloading efficiency and manage dock operations.
Outbound Operations:
- Supervise picking, packing, staging, and dispatch of customer orders.
- Ensure timely and accurate shipment planning as per delivery timelines.
- Liaise with courier partners and transporters to ensure proper documentation and tracking.
- Maintain optimal load planning and vehicle utilization.
Inventory & Compliance:
- Conduct cycle counts and reconciliation to maintain stock accuracy.
- Ensure adherence to SOPs and safety protocols across operations.
- Handle documentation and reporting for audits and compliance (GST, E-way bills, etc.).
Team & Performance Management:
- Lead a team of warehouse staff and ensure productivity targets are met.
- Train and mentor new joiners and ground staff.
- Monitor KPIs such as TAT, order accuracy, shrinkage, and damage rates.
Requirements:
- Education: Graduate (preferably in Logistics, Supply Chain, or related field);
- Experience: 35 years in warehouse/logistics operations with hands-on experience in inbound/outbound processes.
- Skills:
- Strong knowledge of warehouse management systems (WMS) and ERP software.
- Familiarity with transport management and documentation.
- Leadership and people management skills.
- Problem-solving and decision-making ability under pressure.
- Good communication and coordination skills.
Preferred Qualifications:
- Experience in e-commerce, FMCG, retail, or 3PL operations.
- Exposure to lean warehousing, Kaizen, or Six Sigma methodologies.
- Working knowledge of Excel and data analysis.
Job Classification
Industry: Fitness & WellnessFunctional Area / Department: Procurement & Supply Chain
Role Category: Procurement & Supply Chain - Other
Role: Procurement & Supply Chain - Other
Employement Type: Full time
Contact Details:
Company: Dot & KeyLocation(s): Kolkata
Keyskills: Inbound Logistics Outbound Logistics Supply Chain Operations Warehouse Operations Inventory Management Dispatch Scheduling
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