Sutherland Walkin- Drive | Freight Forwarding & Order Management
- Sutherland
- 1 - 3 years
- Chennai
- 9 months ago
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Job Description
Dear Candidate,
Sutherland is hiring professionals with expertise in freight forwarding, Order management, Supply chain management, Import and Export documentation, Logistics Management
Responsibilities
- Executing data entry/maintenance within the systems Navigating freight movement applications and production systems and obtain appropriate information Following decision trees to identify relevant data/next steps for processing Managing exceptions per prescribed escalation paths Ensure to follow the processes according to standard operating procedures (SOPs) and/or customer profiles.
- Ask for clarification any time if unsure on how to execute certain task that is not included in the standard operating procedures (SOP) or process.
- Meet or exceed expectations set for daily transaction productivity and quality measures.
Requirements
- Read & comprehend English.
- Quick learner and ability to work in a fast-paced environment and SLA-driven.
- Excellent communication skills and attention to detail and accuracy.
- Multi-task by navigating through multiple applications with dual monitors.
- Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs.
Advantage
- Customs Brokerage and Freight Forwarding knowledge.
- Knowledge of Supply Chain, Logistics, or International Business Smart with technology (EDI, Web Applications, Microsoft Apps) Good communicator and prioritization.
- Problem solving skills.
Qualification & Skillsets Required:
- Bachelor's Degree in a recognized college or university MS Office skills Analytical and detail oriented
- Excellent Communication skills - L1s (Associate) with B1 proficiency
- Shift - Rotational (Fixed Week off)
- Notice Period- Immediate
Job Classification
Industry: BPM / BPOFunctional Area / Department: Procurement & Supply ChainRole Category: Procurement & Supply Chain - OtherRole: Procurement & Supply Chain - OtherEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Chennai
Keyskills: Freight Forwarding Order Management Supply Chain Management Export Documentation Air Freight Ocean Freight Logistics Management Export Import
Sutherland
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