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Delivery Lead @ Hdfc Bank

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 Delivery Lead

Job Description

Job Purpose:

The person would manage a team comprising Functional / Technical & Sr Technical /Functional Analysts supporting 4-5 applications of varying sizes.

The position would report to the Unit Head BSG and would have a team size of 6 directs reporting into the position.

The role is to handle the projects/enhancements/system issues while interacting with Business /Product/Operations/IT-Various Groups /Info Sec Group /Vendor stakeholders from Medium to Large complex areas /projects/issues.

1) Good functional knowledge of Any banking (e.g. Flex cube) application/product and experience in carrying out functional testing for Loan, Bills, LC, Deposits, CASA modules.

2) Project Management Manage all activities in a Software Project life cycle, most importantly requirement conceptualization, requirement documentation, review requirement, test cases scripting & execution and roll-out plan.

3) Vendor relationship Management.

4) Ensure that no business is lost due to application/functional/technical shortcomings.

5) Process Study and Streamlining, thereby rendering technology solutions to enhance process efficiency and quality.

6) Adhere to all compliances as per bank policies.

Job Responsibilities(JR) : 6 8 Areas


Actionable (4-6)

Requirement Review / Project Management


  • Managing projects and team under him/ her for Requirement gathering, Documentation, test case preparation / testing, post-implementation support.
  • Business Requirements Documentation / Review BRDs/Change requests.
  • Review requirements from technical aspects.
  • Regular review and status update
  • Good functional knowledge of any banking application / product (e.g. Flex cube) and experience in carrying out functional testing for Loan, Bills, LC, Deposits, CASA modules.

Working with Vendor


  • Evaluate the vendor efforts in terms of Tangible and Intangible benefits.
  • Negotiation with vendor on efforts shared on Projects.
  • Creation of project plan
  • UAT test case finalization, data preparation
  • UAT Test case execution / Signoffs

Process review& Vendor Management


  • Carrying out Process review respective domain with BCU / Operation for Process and system improvement.
  • Visit vendor for reviews & demonstration on product development & highlight deviation / observation so that same can be captured prior to UAT release.
  • Follow up with Vendor for timely releases.
  • Postproduction review.
  • Payments , fund utilization details for reporting, PO issuance, Payment clearance

Supervisory Role


  • Resource budgeting and planning
  • Career planning
  • Job sizing for individual members
  • Performance evaluation
  • Technical guidance
  • Fulfilling various training needs
  • Regular monitoring of work progress.
  • Delegation of tasks.
  • Team reviews & update UH.
  • Ensuring Banks and Units processes are adhered to.
  • Co-coordinating with CCB member for CCB Approvals.

Governance and Compliance


  • Ensure that the team has strict adherence to defined guidelines like ASST, Secure Code, ITPP, JIRA, PPM Updates
  • Timely Budget & FPN Creation
  • Ensure that the team updates trackers/applications are updated in line with project status.
  • Ensuring the review of DFD, application interfaces in line with Industry practice
  • Ensuring that the internal compliances are complied with without any deviation/follow ups.
  • Ensuring that the audit observations are addressed by the team in right spirit and closed within the agreed timelines.
  • Ensure every infra managed are up to date regarding their license, patches, vendor support etc.

Managing Internal / External Entity


  • Coordination with Audit (Internal / External) and ISG team to meet compliance.

Educational Qualifications


Key Skills

Graduation: BE / BTech / BSc. (Any Stream) / BCA

  • Post-Graduation: MCA/M Tech Preferable
  • Certifications: Other Graduates with NIIT / Tech. Institute / AGILE SCRUM / MCP Certification (Optional) / PMP

  • In-depth knowledge of any core banking (e.g. Flex cube) product / application, and Basic knowledge of all the areas of the Business / Trade / Operations vertical.
  • Project management expertise
  • Team management and interpersonal skills
  • Vendor/Client Management.

Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)

  • Branch Wholesale / Retail Banking Team
  • Operations
  • Product Team
  • Business Team
  • Vendors
  • IT
  • Change Management Team
  • Network team
  • FCU
  • ISG / Audit / Compliance / Finance

Job Classification

Industry: Banking
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Hdfc Bank
Location(s): Mumbai

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Keyskills:   Flex cube inward outward UAT test Project Management Foreign Remittance Payments Vendor Management Payment clearance PO issuance

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Hdfc Bank