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Customer experience Specialist @ Bosch Rexroth India

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 Customer experience Specialist

Job Description

Job Description
Excellent communication skill in English is mandatory.
High customer-centrist mindset.
Review accounting documents, identify errors and provide solution Guides and supports Operations proactively (Continuous Improvement Process CIP, Standardization)
Good knowledge of MS Office applications (Outlook, Excel, Word, PowerPoint) Accounting/ usage of Digital Tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Qualifications
Bachelors Degree in any discipline

Job Classification

Industry: Industrial Equipment / Machinery
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Bosch Rexroth India
Location(s): Hosur

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Keyskills:   Usage Excel Accounting Customer complaints Customer experience Management MS Office Continuous improvement Powerpoint

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Bosch Rexroth India

The Bosch Group is a leading global supplier of technology and services, in the areas of Automotive Technology, Industrial Technology, Consumer Goods, Energy and Building Technology. In India, the Group operates through nine companies with a combined strength of over 30,000 associates which includes...