Job Title
Agency Manager
Level
Executive / Senior Executive
Channel
Agency Channel
Key accountability
Recruit qualified agents
Conduct weekly / monthly meeting to review performance, disseminate Company information , address common problems and concerns and rally the team to achieve goals
Set weekly production target for team of agents
Identify agents development needs and work with Training Department to schedule appropriate technical , product and skills training
Accompany agents on customer visits to support and improve sales skill
Develop agents in line with career development / training requirements of the Company
Responsible for the activisation of the agents
Motivate by providing support , recognizing good performers and arranging appropriate team-building activities
Review agent performance against target and identify training needs
Ensure agents work in accordance with Company standards, the regulation and ethics and maintain licensed status
Make necessary decisions based on agent performance
Handle complaints in a timely and professional manner
Host events for customers to develop new and long-term relationship
Key customers / stakeholders
LAs, Branch Sales Manager, Training Manager, Channel Ops
Reporting Manager
Branch Sales Manager
Qualification
At least Graduation (MBA is preferred)
Experience
Keyskills: direct sales agent recruitment insurance sales life insurance
First Solution is an eminent placement, we are basically in Insurance, Non-insurance, Retail Sales, Broking, Finance industry. We are committed to a long-term partnership with our clients.